Easter bank holiday services

Customer Services

Our customer service hubs are closed over the Easter bank holiday weekend from Friday 18 April to Monday 21 April 2025.  

Our customer service phone line will also be closed to all routine queries during this time. We will be open for services that require an emergency response.  

These services include:  

• social care  
• housing repairs and homelessness  
• Registrars  
• Trading Standards  
• highways  
• faulty Ryecare lifeline equipment

If you need help with an emergency during the Easter period call 0300 131 2 131 and select the correct option for the service you need.

Regular service will resume, and customer access centres will reopen at 9am on Tuesday 22 April 2025. 

We will not be monitoring or responding to messages on social media during this time.

Libraries

Library opening hours vary across the county but most of the libraries will be closed between Friday 18 April and Monday 21 April. 

Visit our local libraries page to find out more about your local library, including opening times.

During this period, you can still use our free digital library. There are thousands of free e-books and e-audio books, as well as e-newspapers, e-magazines and e-comics available to borrow, and you can also use a wide range of free reference resources, day and night. You can also find all your digital resources in one place on the North Yorkshire library app. This can be downloaded to mobile devices from the App Store for iOS and Google Play for Android devices. Search for ‘North Yorkshire Libraries’.

North Yorkshire Archives (previously County Record Office)

Our archives office is closed from Friday 18 April until Monday 21 April. They will re-open to the public on Tuesday 22 April at 9.30am.  

Registration offices

All registration offices are closed on Good Friday (18 April) and Easter Monday (21 April). They will re-open at 9.30am on Tuesday 22 April 2025.  

You can still book an appointment to register a birth , register a death, give notice of wedding or civil partnership and buy copy certificates online while we are closed. Please check your local registration office web page

North Yorkshire Council markets

There will be no changes to the markets opening hours during the Easter Bank Holiday weekend Friday 18 April to Monday 21 April.

Visit our markets page for more information about the markets across the county.

Household waste recycling centres

Our household waste recycling centres are open as normal over the Easter bank holiday.

Leisure

There are some minor changes to our leisure services due to the bank holidays on Friday 18 April and Monday 21 April:

• Active North Yorkshire sites - view each of our site's Easter opening times via our Active North Yorkshire venues page. Our Selby Leisure and Wellbeing Hub and Tadcaster Leisure and Wellbeing Hub are open on bank holidays but opening hours may vary from our normal hours
• Zest leisure sites - Easter opening times can be viewed on our Zest leisure bank holiday opening hours page