Due to the change in operator, both Selby and Tadcaster facilities will close for the day on 1 September. Selby Leisure and Wellbeing Centre will reopen at 6:30am on Monday 2 September and Tadcaster Leisure and Wellbeing Hub at 7am on Monday 2 September. We apologise for any inconvenience.

As with any major change, a certain level of disruption can be expected. We are working behind the scenes to ensure any disruption is kept to an absolute minimum. We aim to have the pools and gym open and functional from 2 September. We will keep you updated frequently.

Class bookings – there may be a cross over period while we change operators that means the advanced booking system is temporarily paused. We will ensure we keep disruption to a minimum and update you once the system is up and running again.

No. As IHL will no longer be operating Selby and Tadcaster leisure centres, your current IHL app will no longer work from 1 September. A new app, Active North Yorkshire, has been set up for customers. You can download the app on our Active North Yorkshire App page.

Due to the change in operators and associated systems, there will unfortunately be some disruption to booking systems for classes and swim sessions from 24 August to 1 September. Check your email to follow the instructions to activate your account and download our new app. Booking for week beginning 2 September will open on 1 September. We do not know what time this will take place yet. Please look out for communications on the app and social media, which will tell you when the system is live.

Yes. There are no plans to change the opening times.

No. The same friendly staff will continue to work in both centres to deliver the same great level of service under the management of Active North Yorkshire. You may notice a change to their uniforms in line with the transition to Active North Yorkshire.

Yes. You will be able to access the centre as normal, although there a couple of changes that you need to be aware of. For both Selby and Tadcaster Leisure and Wellbeing Hub customers you will have to download the new app to gain access to the building from 1 September. A new app, Active North Yorkshire, has been set up for customers. Check your email and follow the instructions to activate your account ready to download your new booking app.

If you haven’t received an email please get in touch with your centre. Contact Selby Leisure and Wellbeing Hub or contact Tadcaster Leisure and Wellbeing Hub.

Yes. You can still enjoy free Wi-Fi in both centres.

No. Your membership will remain unchanged allowing you to enjoy all the same benefits.

Your direct debit will automatically be transferred from Inspiring Healthy Lifestyles to North Yorkshire Council. You do not need to take any action. Please do not cancel your direct debit. The date your direct debit will be collected will not change and the amount collected will stay the same. However, the name on your statement will change to N Yorks Council 44.

The first Direct Debit collections made by North Yorkshire Council will be 1, 8, 15 and 25 September, in line with your current payment date.

Your personal details have been transferred over to North Yorkshire Council. For any updates to this information contact our memberships support.

App

Check your email and follow the instructions to activate your account ready to download your new booking app.

Parking

Your current parking permit will be valid until the expiry date even if it is past the transfer date. When the permit expires, please come to reception and we will provide you with a new permit in the normal way.

Class booking

This will stay the same. Members will have the ability to book classes eight days in advance from midday. Please note there may be a cross over period while we change operators that means the advanced booking is temporarily paused. This will be launched on 1 September.

App

You will need to download the new Active North Yorkshire app.

Parking

If you are a casual user of Selby you will need to pay and display during the required times. You can then get this refunded off your admission within the leisure centre. Parking will remain free at Tadcaster.

Class booking

This will stay the same. Non-members can book classes five days in advance. Please note there may be a cross over period while we change operators that means the advanced booking is temporarily paused. We will ensure we keep disruption to a minimum.

Price

Prices will remain the same until March 2025. Any changes to pricing will be communicated in advance of 1 April 2025.

Please call the centre directly and they will be help you through the new process. Contact Selby Leisure and Wellbeing Hub or contact Tadcaster Leisure and Wellbeing Hub.

The centres will not be open on Sunday 1 September.

No, there are no changes planned for swimming lessons. These will be delivered at the current stage, day and time you or your child is currently in.

Your direct debit will automatically be transferred from IHL to North Yorkshire Council. You do not need to take any action. Please do not cancel your direct debit. The date your direct debit will be collected will not change and the amount collected will stay the same. However, the name on your statement will change to N Yorks Council 44.

The price will remain the same until March 2025. Any changes to pricing will be communicated in advance of 1 April 2025.

Your current parking permit will be valid until the expiry date even if it is past the transfer date. When the permit expires, please come to reception and we will provide you with a new permit in the normal way.

From 1 September 2024, access to Course Pro will be offline for two weeks as we move to Active North Yorkshire. Rest assured, swimming lessons will continue as normal but customers will be unable to access the online portal or move classes during this time. We apologise for any inconvenience caused.

We are currently looking at options for the site. Once we have concluded this work, we will be able to let you know further details.

The current timetable and service offering will carry on as normal. Services will continue to be reviewed regularly in line with demand and customer feedback.

No, not initially, however, we will be reviewing our membership and pricing options later in 2025, including multi-site accessibility.

Please contact the leisure centre reception team and they will be able to help you. Contact Selby Leisure and Wellbeing Hub or contact Tadcaster Leisure and Wellbeing Hub.