Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why we process your personal data in regards to the safe and connected pilot scheme. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The living well team collects and processes data in order to facilitate the delivery of the trial safe and connected scheme in partnership with call and check and Royal Mail.
We have appointed Veritau Ltd to be our data protection officer.
Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
The living well team collects the following information about you:
Without your data we would not be able to work with you to to arrange or provide the safe and connected service. Therefore we require your personal data for:
In order to deliver the best possible service, the Team may need to disclose your personal data with other organisations. This could include, but not necessarily limited to:
Within the council:
Royal Mail – this is the organisation that will provide the door step service call and check – this is the company that processes the data to enable us to share your information with Royal Mail. Use of your NHS Number in Adult Social Care If you are receiving support from Living Well – Safe and Connected then the NHS may share your NHS number with us. This is so that the NHS and Living Well are using the same number to identify you whilst providing the service. By using the same number we are able to work together to improve the service we provide.
Data held |
Retention period |
---|---|
Records relating to the creation and management of the safe and connected scheme |
12 months after the conclusion of the trial project |
With regard to personal data: Article 6(1)(a) – Consent: the individual has given explicit consent to process their personal data for this purpose.
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.