Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why the integrated passenger transport team processes your personal data for contracts and commissioning of services and fleet management. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR).
The integrated passenger transport (IPT) team facilitates the provision of home to school transport, health and adult transport, community transport and local bus services using both internal and external transport providers.
We have appointed Veritau Ltd to be our data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
Of the person to be transported details which may include the following:
Fleet management collect name, address, and contact details of the person who the fleet/lease vehicle has been allocated to.
We collect personal information in order to facilitate the delivery of passenger transport services. This includes the information of both passengers and contractors.
We collect business information and contact details in order to facilitate the service delivery and payment of transport services.
In order to assess transport need, the team access information from children and young people’s services and health and adult services. We also share with health professionals, training providers and schools. Information such as name, address, date of birth and individual specific requirements may be shared with transport providers in order to ensure that the most appropriate transport for an individual can be provided.
Data held | Retention period |
---|---|
Contract Information | Current year plus 6 |
Transport need for each child |
Transport need is kept on individual child’s records. This is usually until the 25th birthday, but please see Inclusion service privacy notice and looked after children privacy notice for more details about those files. In line with children’s records, please see the children and young people's service general privacy notice. |
The education act 1996 (as amended) sections 508B and 508C make provision for us to ensure that suitable travel arrangements are made, where necessary to facilitate a child attending school.
We process personal information as part of its public task and special category data is processed in line with substantial public interest. We use our legitimate interests to process data in relation to the maintenance of its fleet.
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.