Location
About the job
Salary: £26,873 - £29,269 Per annum
Grade: G
Contract: Fixed term 1 year
Hours: Full Time
Location: Harrogate Civic Centre, Richmond Mercury House/Gallowfield Depot Richmond
Weekend working: No
An exciting opportunity has arisen within Business Support, we are looking to appoint multiple Full Time fixed term (1 year) Senior Business Support Officers, to support the Housing Standards Team, which aims to improve housing standards ensuring our portfolio of council owned housing is well maintained and meets all regulatory and legislative standards. The multiple posts will be based at Harrogate Civic Centre, or Richmond Mercury House/ Gallowfields Depot House.
Ideally you will have a background in Customer Services and Knowledge of housing regulations and landlord duties. The role will involve dealing with tenants on the phone, booking repair appointments, service enquires, processing purchase orders and invoices. You will be involved with the improvement team, responsible for void refurbishments and adaptations. As well as this you will be involved with the construction team, responsible for new construction and major refurbishment projects. You will support team leaders and managers on service transition projects including quality checking and collating data.
To be successful you must have good keyboard skills and experience in Word, Excel, Databases and Outlook. You must also have good literacy and numeracy skills, be able to prioritise your own workload, be conscientious, well-organised and have the ability to work independently whilst part of a small team.
Full training will be given to the successful applicant. During the training period you will be required to work in the specific office. Once training is complete you will be able to move to hybrid working. This can be discussed further at the interview.
When applying for this post, please specify which location you would prefer to work.
Contact:
For an informal discussion about the post, please contact Julie Hall, Business Support Team leader on 01423 551662 or Donna Jobling, Housing Standards Manager on 01423 556249
Key Documents
Key Dates
Closing Date: 22nd July
Interview date: interviews for Richmond role will be held on the 29th July at Richmond Mercury House. Interviews for Harrogate will be held on the 30th July at Harrogate Civic centre.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.