Location
About the job
Salary: £23,893 to £25,119 per annum pro rata
Grade: E
Contract Type: Permanent
Vacancy Hours: 22 hours per week (days to be discussed)
Location: Scarborough, Whitby, or Ryedale
Are you a great communicator who enjoys problem solving and supporting a team?
If so, we are looking for you.
We are looking for a Business Support Office to join our Business Support team.
A vacancy has arisen for a Case Support Worker for Early Help. You will join a highly motivated team with good customer service skills who undertake a variety of tasks, updating bespoke databases, minuting taking,
The Service
Early Help is part of the Children & Families Service providing interventions to children, young people, and their families, as well as statutory work for those open to Children’s Social Care and Youth Justice.
The role
As a Case Support Worker, you will provide administrative support, involving daily updating, amending and processing tasks within bespoke databases, handling calls, providing support to the operational team and minuting meetings all within specific timescales. This is a varied and rewarding role.
We are supporting a hybrid approach to office and home working however you must be willing to travel for training, meetings and to provide cover at other sites and services across the area.
This is an exciting opportunity to support the Children and Families Service, managers, and operational teams with a primary focus on Early Help.
What you will bring….
The successful applicant must have good ICT and literacy skills. You must be able to prioritise your own workload, be conscientious, well organised, accurate, with eye for detail. You will have the ability to work unsupervised and be flexible in your approach, being able to work using your own initiative as a well as effectively in a team.
You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.
Working for us.
You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire County Council employee, you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits, we offer please see our Total Rewards Brochure.
Contact and apply.
If you feel this role is something you could be interested in and would like to know more, please contact Wendy Stockdale, Business Support Team Leader on 01609 536352 or email Wendy.Stockdale@northyorks.gov.uk
Key Documents
Job Description Business Support Officer Grade E.docx
Key dates
Closing date: Thursday 18th July 2024
Interview dates: Thursday 25th July 2024
Interview Venue: Briercliffe Children and Families Hub, Scarborough
***DBS***
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.