Online and phone payments Thursday 24 April
Online and phone payments are unavailable between 9am and 5pm on Thursday 24 April. You can make a payment as normal outside of these times.
If you're disabled, you may be able to get a grant to help adapt your home.
The Disabled Facilities Grant (DFG) helps disabled individuals make essential changes to their homes, making it safer and easier to get around and manage everyday tasks. Adapting your home can restore or enable independent living, privacy, confidence and dignity for you and your family.
A mandatory DFG is limited to a maximum of £30,000. It is a means-tested grant to help with the costs in adapting your home to allow access to normal household facilities and remain living independently.
There is no means test for eligible works up to £30,000 if:
Adaptations might include:
You can apply for a DFG if you're:
The disability must be long-term and can be due to:
You’ll need an assessment by a suitably trained professional, such as a Trusted Assessor or Occupational Therapist.
Call 0300 131 2 131 to arrange an assessment.
The assessor will visit your home to assess your needs and the Home Improvement Agency will be told about any recommended adaptations. They will contact you to see if you are eligible for a DFG and to check that the recommended adaptation can be made to your home.
If you are eligible, the grant will only fund adaptations that are assessed as necessary and appropriate and are the most cost-effective option to let you to continue to live independently. The Home Improvement Agency can help to guide you through the whole process.