Online and phone payments are unavailable between 9am and 5pm on Thursday 24 April. You can make a payment as normal outside of these times.
Homelessness advice for vulnerable groups
Find out about the support we can offer if you are vulnerable due to mental health, domestic abuse, relationship breakdown, leaving care, release from prison, discharge from hospital or if you are a member of the armed forces.
If you are suffering domestic abuse we can help with refuges, emergency accommodation and longer term housing options. We can also refer you to other agencies who can help.