Complain about a taxi or private hire vehicle

Contact options for this service are listed below.

Ways to get in touch

Use the following contact options to ask a question or to make a comment, compliment or complaint.

Looking to make a call using the text relay service?

A text relay service for people who are d/Deaf, hearing impaired or have a speech impediment is available via your telephone provider. Text relay offers text-to-speech and speech-to-text translation services. A relay assistant in a call centre acts as an intermediary, enabling people with hearing or speech impairments to communicate with other people over the telephone. You can find out more about the text relay service here.