Online and phone payments Thursday 24 April
Online and phone payments are unavailable between 9am and 5pm on Thursday 24 April. You can make a payment as normal outside of these times.
What to do if you are unhappy with the way the local authority is dealing with your child’s special educational needs.
Local authorities no longer have a role in general complaints about a school or educational institution, although they do still hear curriculum complaints. If you are complaining about council services (including complaints about assessment), you can submit a complaint online. You must complain to the council before taking the complaint further.