Online and phone payments Thursday 24 April
Online and phone payments are unavailable between 9am and 5pm on Thursday 24 April. You can make a payment as normal outside of these times.
The Department for Education looks at complaints about maintained schools, academies or free schools.
The Department for Education will look at a complaint about a maintained school, academy or free school from anyone who is unhappy with the way in which a school or educational establishment is acting.
For the Department for Education to intervene in a school or educational establishment following a complaint, they need to be sure the school or educational establishment has either:
- acted or is proposing to act unreasonably in the exercise or performance of its functions under certain legislation
- failed to discharge a duty at all under certain legislation
You can complain to the Department for Education online.