Change your commercial waste service
Make a change to your contract using the change in service form.
You can:
- add a food waste or recycling container to your contract
- increase the frequency of collections
- change your collection season
Report a problem
Report a problem with your commercial waste service, such as:
- report a missed collection
- report a lost or stolen container
- report a broken or damaged container
- report an undelivered container
Report a problem with your commercial waste service
Payments
Pay your invoice online
You can also pay by Direct Debit
Annual commercial waste sack service
Subscribe to the annual sack service if:
- your business cannot store a wheeled bin on the premises
- your business doesn’t create large amounts of trade waste
Once subscribed, sacks are collected for up to 12 months on the designated collection day for the business property. You can read our annual sack collection terms and conditions here.
Minimum order is 60 sacks a year and delivery is within 7 working days.
If you have issues with seagulls, you can purchase a seagull proof outer sack online here. For further information on gull issues, please visit our seagull webpage here.
Order a commercial waste sack subscription online
Accepting our waste transfer note
For removal of non-hazardous waste from your premises you need a waste transfer note. This note covers the storage of waste on premises as well as its safe collection and disposal.
To fulfil your legal duties, you must complete the waste transfer note online or return a signed copy by post. Read our full commercial waste terms and conditions here.
Complete your waste transfer note online
Or return a signed copy by post to:
Commercial Services
Town Hall
St. Nicholas Street
Scarborough
YO11 2HG
Our terms and conditions still apply should you not return our waste transfer note.