Request care and support from adult social care

Do you, or does somebody you know, need help with daily living?

Let us know about your situation and your support needs. With the information you give us, we will provide relevant advice and will recommend on what happens next.

You can request care and support from our adult social care team if you are:

  • an adult
  • living in North Yorkshire
  • not already getting help with care

You can either request involvement from adult social care through an online form, or in a conversation with one of our team.

Answering the questions

We ask you about your care and support needs, such as:

  • personal care
  • nutrition
  • move around your home
  • getting out and about

Your answers will tell us if you need further help from us or from other organisations.

We may also ask you for personal information. This can include:

  • your name 
  • contact details (including email and phone number)
  • date of birth 
  • gender
  • ethnic background
  • communication or information needs

We keep your information private. We will only share it to help us assess and meet your care and support needs. This could be a doctor or a nurse.

Request care and support online

This is an online form where you will answer questions about your situation. The information you give will help us to work out what type of support you may need. We will ask you questions about your care and support needs.

You can complete the assessment on behalf of somebody else, such as a friend or relative. You will need to have their consent to do this. You should get them to help answer the questions.

Request care and support online

Requesting involvement from adult social care as a professional

If you’re a professional, use our professional referral form to request involvement from adult social care.

Request a professional referral

If you are a professional and are concerned about a young person under 18 years old please complete a safeguarding children universal referral form.

Request care and support in a conversation

This is a conversation where a member of our care and support team will ask you about your situation. This will help us to understand your needs and work out what type of support you may need.

To have a conversation about your care and support needs with a member of our team, contact us.

Next steps

Once you have answered all the questions, we will recommend what you should do next. We will also recommend some information and advice without contacting the council.

Requesting care and support for a young person

If you’re concerned about a young person under 18 years old, use the safeguarding children universal referral form.

Contact us

If you have any problems, please contact us.