The following documents can be used by adult social care services providers to monitor their performance and make improvements to their services:
- Risk Notification return guidance tool
- Risk Notification return form (docx / 83 KB)
- receiving secure email from North Yorkshire Council using Egress Switch (pdf / 217 KB)
- a review of 15 minute visits to domiciliary care locations (pdf / 391 KB)
- retention and destruction of records procedure (pdf / 297 KB)
- safeguarding self-assessment tool (pdf / 253 KB)
- the process that may lead to the suspension of a provider from the relevant provider list (pdf / 223 KB)
- a template which providers can use to compile emergency care plans (pdf / 126 KB)
- value for money tool to be completed by providers as part of the contract monitoring process (pdf / 120 KB)
- guidance on the value for money tool (pdf / 77 KB)