There are charges for all lost or damaged stock. All invoices will include a £5 administrative charge.
Book stock
Books in print will be charged at the latest published price. Out-of-print books will be charged at the latest published price subject to the minimum charges below:
- adult non-fiction hardback: £17.10
- adult non-fiction paperback: £12.51
- adult fiction hardback: £16.50
- adult fiction paperback: £8.42
There is no charge for junior stock.
Rare or extremely valuable stock
We have the discretion to charge a suitable market price.
Damaged stock capable of repair
Where the stock can be repaired, the net cost of the repair will be charged (a minimum of £2.50), along with an administrative charge of £5 per item.
Offering an acceptable replacement copy
You may offer an acceptable replacement copy of the item lost or damaged. The item will be accepted if it has a useful library life.
Audio visual stock
Audio visual stock includes cassettes, CDs and DVDs. Charges for lost and damaged audio visual items, regardless of whether the titles are still available, are:
- £5.95 per audio CD;
- £8.71 per CD other than an audio CD; and
- £16.91 per DVD.
This charge will be applied to each damaged item when a set is involved.
Lost or damaged covers or cases (where the item of stock itself remains undamaged) will be charged at £2.
In addition, there will be an administrative charge of £5 on all audio visual stock invoices.