Online and phone payments Thursday 24 April
Online and phone payments are unavailable between 9am and 5pm on Thursday 24 April. You can make a payment as normal outside of these times.
The carer's emergency card identifies you as a carer who has someone that relies on you for support should you be involved in an emergency.
Carer’s emergency card – identifies you as a carer
This is a small card that identifies you as a carer and should be kept with you at all times. It provides 24-hour emergency cover should you fall ill or have an accident and cannot speak to the person you care for.
In an emergency, we will get in touch with your named emergency contact or take appropriate action for the person you care for. We will also provide emergency support if you don’t have anyone who has agreed to be contacted in an emergency.
Who can apply for the carer's emergency card
The card is for anyone over 18 who cares for someone in North Yorkshire.
Apply for a carer's emergency card
To apply for a card, you must tell us about yourself and the person you care for. You should also give details of someone who is willing to be your named contact and can take your place in an emergency.
Apply and register your card
If you do not have a card, you can apply for and register a card here:
Apply for and register a carer's emergency card
Register your card
If you have already picked up a card at a local library or from our social care team, you can register it here:
Register a carer's emergency card
Change in carer’s circumstances
Contact us to tell us about a change in your circumstances. This could be when your named emergency contact changes, or you change your telephone number.