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Flood recovery - advice and guidance

There are a number of organisations and services that offer assistance to help you recover from the recent flooding across the county.

How to clean up your home safely

If you have been affected by flooding, advice and guidance is available from The Environment AgencyPublic Health England and GOV.UK.

GOV.UK offer practical advice on what to do to protect yourself and your property before, during and after a flood

Public Health England leaflet: How to clean up your home safely - this leaflet provides important health advice and some basic precautions to keep you and your family safe while cleaning up your flooded home. For advice on public health during the floods download the Public Health: flooding - frequently asked questions leaflet.

Yorkshire Water have information on their website about protecting yourself from flooding and how you can apply for help if the worst does happen.

Take care when deciding which traders can help you to repair your home, or which services to use following floods. Visit the Citizens Advice Bureau website for advice on how to spot rogue traders, or contact them on tel: 03454 04 05 06. 

Insurance

The Association of British Insurers have some great advice for those recovering from floods

If you have been affected please contact your insurer. Information on the insurance process is available here.

Flood Re

Flood Re is a flood re-insurance scheme. You can access their website here.

It has been set up to help those households who live in a flood risk area find affordable home insurance.

It makes no difference to how you purchase your home insurance, whether that's through a price comparison site, directly from an insurer or through a broker. Once you have purchased your policy you will always deal with your own insurer even if you need to make a claim. You do not need to contact Flood Re directly.

The introduction of Flood Re means you will have peace of mind that, even after a flood claim, you should still be able to find insurance with affordable premiums and excesses.

Household waste recycling centres

Information about our household waste recycling centres can be found here.

Flood recovery grants

View the flood recovery grants section for information about financial assistance to help recover from the floods.

Health services

Information on GP practices affected by flooding and alternative arrangements are available from the Vale of York clinical commissioning group (CCG).

Visit the NHS Choices website for more information on health services.

Driving and floods

Advice from SmartDriving on driving through flood water

This page was last updated on 19 October 2016